Frequently Asked Questions

Frequently Asked Questions

Is my purchase tax-deductible?

Our first answer is probably not, since you are still receiving a product with the same fair market value as the amount you spend. However, since we are not attorneys or tax advisors, we suggest you contact them for a firm answer.

Can I still contribute to my group if I make my purchase in person or by phone?

For the vast majority of the companies we are affiliated with, the answer is no.  In some very rare cases there are companies that will ask for a referral code and credit your group, but the best bet is always to make the purchase online.

Who do I contact if I have a problem with my order?

Once you pass through onto our affiliates' web sites, they are responsible for your order from start to finish, just as if you had gone there directly. Since we don't have access to personally identifying information on each order, there would be nothing we could do other than to direct you to their customer service center.

When do I get paid?

The answer to this question depends in large part on which merchant.  Some issue payments monthly, some bi-monthly, and some quarterly.  Generally there’s a lag of anywhere from 20 days to two months during which affiliate merchants make adjustments based on returns.  We update your balance at the end of each month.  Any month your balance exceeds $100 (which isn’t tough to do) we will issue a check.  If for some reason your balance is less than $100, we roll your balance over to the next month.  It’s not unusual to see a delay of a couple of months before you see your first check, and we’ll keep you updated as to your sales each month on a running basis so you know what to expect.

Is eFundSource safe?

We are as safe as any other business that is done on the web.  Your visitors are passed through to the merchant’s own web site, which means that they get the benefit of each merchant’s tough security standards.  Not only that, but unlike many of our competitors, eFundSource doesn’t collect personally identifying information about your supporters that could be linked to their transactions.

What can I expect to make?

As with anything else, it all depends.  We expect that once you get your site up and running you’ll be able to do very well with a regular promotional schedule. 

You mention an e-mail newsletter.  I’m concerned about unwanted spam.

So are we.  It’s not good for the groups we work with, our affiliate merchants, or eFundSource if people are getting unwanted e-mail.  This is why we have partnered with Constant Contact, one of the leaders in the e-mail marketing industry, to ensure that only those who have told us they want our e-mail get our e-mail!  We’re fully compliant with current spam legislation, and every e-mail contains an opt-out link for those who no longer want your communications.

Can our supporters still use coupons or promotions?

Certainly!  In fact, many of our affiliate merchants make exclusive deals available to us that aren’t available to casual visitors to their site.  With very few exceptions (such as when a user needs to type in a specific site to get the promotion) users can take advantage of the discounts or loyalty programs they would otherwise use.

This sounds great, but why would these businesses do this?

While each business we work with has their own reasons, many of them see this as just another form of advertising.  Rather than spend money on a television or newspaper ad, they are choosing to build loyalty to their business/brand this way instead. 

How can I start raising money for my organization?

We're glad you asked.  Give us a call at 1-800-768-0486 or e-mail us at info@efundsource.com.  Either way, we'll get you the information you need to get started!
 

Do you have more questions?  Please contact us!